Cookie Policy (EU)

Last Updated: July 13, 2025

Applicability: Citizens and legal permanent residents of the European Economic Area (EEA) and Switzerland.

1. Introduction

Our website, theacevip.com (referred to as "the website"), utilizes cookies and similar technologies (collectively referred to as "cookies"). These may be placed by us or by third parties we have engaged. This document outlines how and why we use these technologies.

2. Definitions: What are we placing on your device?

Cookies: Small files sent along with website pages and stored on your device's hard drive. They save information that can be returned to our servers (or third-party servers) during future visits.
Scripts: Bits of program code (running on our server or your device) that ensure our website functions correctly and interactively.
Web Beacons (Pixel Tags): Tiny, invisible text or images used to monitor traffic and gather data about user activity on the site.

3. Types of Cookies We Use

We categorize our cookies into four main groups:

Technical or Functional Cookies

These are essential for the website to work properly and to remember your preferences (e.g., keeping items in your shopping cart or remembering language settings). We may place these without requiring specific consent.

Statistics Cookies

These help us understand how users interact with our website. We analyze this data to optimize the user experience. We will ask for your permission before placing these.

Marketing & Tracking Cookies

These serve to create user profiles, allowing us (or third parties) to track activity across this and other websites for marketing purposes, such as displaying personalized advertisements.

Social Media Cookies

We embed content from platforms like Facebook, TikTok, Instagram, and WhatsApp to allow you to like, share, or promote content. These platforms may place their own cookies to track your data for personalized advertising. We recommend reviewing the privacy statements of these specific social networks to understand how they handle your data.

4. Third-Party Services Used

We utilize various third-party services that may place cookies on your device. Below are the key service providers we work with:

Security & Spam Protection: Google reCAPTCHA
Maps & Navigation: Google Maps
Communication: WhatsApp, Tawk
Advertising & Marketing: Microsoft Ads, Google Adsense, Facebook, TikTok
Analytics & User Behavior: Google Analytics, Hotjar, Lucky Orange, Microsoft Clarity
Video Content: YouTube, Wistia
Site Functionality & CMS: WordPress, WooCommerce, CloudFlare, Complianz (Consent Management)

Note: Many of these services process data in the United States. Please refer to their individual privacy statements for detailed information on their data handling practices.

5. Consent Management

When you visit our website for the first time, a pop-up will appear explaining our cookie usage.

Giving Consent: By clicking "Save preferences," you agree to the use of the specific categories of cookies you selected.
Revoking Consent: You can modify your preferences or disable cookies via your browser settings at any time. However, please note that disabling certain cookies may cause parts of the website to malfunction.

6. Enabling, Disabling, and Deleting Cookies

You have full control over cookies through your internet browser. You can:

Automatically or manually delete cookies.
Prevent specific cookies from being placed.
Configure your browser to alert you when a cookie is placed.

Please consult your browser's "Help" section for instructions. Be aware that if you delete cookies, they may be placed again upon your next visit if you grant consent.

7. Your Rights Regarding Personal Data

You have specific rights under EU law regarding your personal data:

Right to Know: You are entitled to know why your data is needed, what happens to it, and how long it is kept.
Right of Access: You can request access to the personal data we hold about you.
Right to Rectification: You can request to correct, complete, or delete your data.
Right to Revoke Consent: If you consented to data processing, you can withdraw that consent and have your data deleted.
Right to Data Portability: You can request a transfer of all your personal data to another controller.
Right to Object: You may object to the processing of your data, and we will comply unless there are justified legal grounds to continue.

To exercise these rights, please contact us using the details below. You also have the right to lodge a complaint with your local Data Protection Authority.